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> > > Latest FAQs, 19 August 2020:

What exactly will I see when I tune into SuperSport come September 1?
Since the channels are being reconfigured to accommodate the new experience, initially a notice advising that the channel is under construction will be aired.
This will be followed by another notice confirming the channel (eg. 211 – The Home of SuperSport Rugby, etc).
Normal programming will resume by midday on September 1.
The reconfiguration is a massive task that includes channel numbers moving, audio options being adjusted, programme guides shifting to reflect the correct programming information, etc. The move to thematic channels is intended to enhance the viewer experience while ensuring that SuperSport’s high technical standards are maintained.

What about live WWE - how will I be able to watch?
RAW, which goes out live on a Tuesday morning, will be available on the WWE channel 128.

Do I have to adjust any settings on my decoder or television to receive the thematic channels?
Subscribers must go to All Channels to pick up the changes.
If the services are not visible under All Channels after midday on September 1, 2020, subscriber will need to reboot/rescan.
After reboot/rescan, go to All Channels to pick up changes.

Serie A doesn't have a dedicated channel. Where will this be broadcast?
Serie A will be broadcast on the new Football channel (205 in SA )
In Nigeria and the ROA, you can get your Serie A action on Variety 3 (channel 208 in Nigeria / 228 across the Rest of Africa).

> > > Original FAQs . . .

What are SuperSport Thematic Channels?
SuperSport is changing its channel line-up by giving it a major refresh and renaming the channels for the dedicated sport they carry, in a shift away from the current number-based system. For example: The new channel called SuperSport Motorsport will now carry only motorsport content whereas, in the past, motorsport would have been found on multiple different channels.

Why are the channels being renamed and why is my favourite sport moving to a different channel number?
The changes promise easier navigation and an easier viewing experience.
SuperSport broadcasts more live sport than any other broadcaster in the world, and as much as all these options are incredibly valuable to fans, the sheer depth and breadth of content can make it difficult to find what they’re looking for.
Fans of English Premier League, Formula One and MMA are used to finding their favourite sport on specific channels, but other sporting codes tend to be broadcast on different channels, depending on the time and day. Exhaustive market research has also shown that sports fans would find it easier to enjoy the sport of their choice on a dedicated, named channel.

When will the changes take effect?
September 1.

What are the channels going to be called and where can I find them on my DStv decoder?
The new strategy will more closely align channel names across the continent and will indicate a clear destination for fans’ favourite sports.
Details of these new channel names and numbers can be seen in the graphics above.

How many options will I have?
There will be multiple themed channels, including a "Variety" channel offering.
Beyond this, DStv’s new line-up includes ESPN and ESPN 2, on channels 218 and 219.
Different packages have access to different channels (see below).

As a lower-tier DStv customer, will I now see less sport?
No, the broad content offering remains the same. None of the packages will be worse off. In fact, it will make your viewing experience much better by giving you a clear understanding of what content you will receive on the channel.

What is the new Grandstand channel?
A new Premium channel, SuperSport Grandstand, will become the home of the day’s most important live sport.
What this means is that Grandstand will host the best of any live sport available to the Premium customers at any one time, including soccer, rugby, cricket, golf and tennis, which will be found on this channel.
Grandstand will be hosted in studio on weekends and will be positioned immediately after Blitz at the front of the new line-up.

Why does cycling not have its own dedicated channel?
We don’t have enough content for cycling to have its own dedicated channel. However, cycling will be scheduled consistently on Variety 1, so it will have a consistent channel where cycling fans will be able to find the content. The major cycling events like the Grand Tours will also likely be broadcast on SuperSport Grandstand.

Now that you’ve got specific sport channels, will I be able to buy just what I want?
No. Our packages will remain the same in terms of Premium, Compact Plus, Compact, Family & Access. Our aim is to provide our customers with the best in entertainment, at affordable prices. To make our service cost effective, DStv channels are bundled into packages so we can spread the costs across these.

What if my chosen sport has two or three live matches on simultaneously?
There aren't many instances where more than two or three matches take place at the same time in the same league. However, when this does occur, the Variety channels can accommodate the overflow ensuring all live broadcasts are on SuperSport.

Are the channels 24 hours/day?
Yes.

What are the Variety channels?
These are exactly what they say – they house content for a variety of different sports where we don’t have enough for a dedicated channel of its own. Specific sporting codes will, however, be broadcast on specific variety channels, like cycling, for instance, which will be found on Variety 1.

I am a Premium subscriber - will I be losing any content?
No, in fact you will be getting two additional channels and the added advantage that we are now giving your favourite sport a dedicated channel making it easier to find what you want to watch.
Channel identities will change to the new thematic genre.
In this instance, existing channels (17) will be supplemented by two more.
The current channels Blitz, SS1, SS2, SS3, SS4, SS5, SS6, SS7, SS8, SS9, SS10, SS11, SS12, SS13 (pop up), ESPN 1, ESPN 2, WWE will be collectively renamed as Blitz, SuperSport Grandstand, Football Plus, the Premier League channel, the LaLiga channel, the Football channel, Variety 1, Variety 2, Variety 3, Variety 4, Action, Rugby, Cricket, Golf, Tennis, Motorsport, ESPN 1, ESPN 2 and the WWE channel.

As a Compact Plus subscriber, how will the changes affect me?
The great news is that you will be getting one additional channel and the added advantage that we are now giving your favourite sport a dedicated channel making it easier to find what you want to watch.
Channel identities will change to the new thematic genre.
In this instance, existing channels (12) will be supplemented by one more.
The current channels Blitz, SS3, SS4, SS5, SS6, SS7, SS8, SS9, SS10, ESPN 1, ESPN 2 and WWE will be collectively renamed as Blitz, Football Plus, the Premier League channel, the LaLiga channel, the Football channel, Variety 1, Variety 2, Variety 3, Variety 4, Action, ESPN 1, ESPN 2 and the WWE channel.

As a Compact subscriber, how will the changes affect me?
There is no change to the number of channels you receive. We are now simply making it easier for you to find the sport that you want to watch.
The number of sport channels (9) remains as before. Only the channel identities will change to the new thematic genre.
In this instance, existing channels Blitz, SS3, SS4, SS7, SS8, SS9, SS10, ESPN 1 and WWE will be collectively renamed as Blitz, the Premier League channel, the LaLiga channel, the Football channel, Variety 2, Variety 3, Variety 4, ESPN 1 and the WWE channel.

As a Family subscriber, how will the changes affect me?
There is no change to the number of channels you receive. We are now simply making it easier for you to find the sport that you want to watch.
The number of sport channels (6) remains as before. Only the channel identities will change to the new thematic genre.
In this instance, existing channels Blitz, SS7, SS8, SS9, SS10 and ESPN 1 will be collectively renamed as Blitz, the LaLiga channel, the Football channel, Variety 3, Variety 4 and ESPN 1.

As an Access subscriber, how will the changes affect me?
There is no change to the number of channels you receive. We are now simply making it easier for you to find the sport that you want to watch.
The number of sport channels (3) remains as before. Only the channel identities will change to the new thematic genre. In this instance, existing channels Blitz, SS9 and SS10 will be collectively renamed Blitz, the Football channel and Variety 4.

Where can I watch Champions League?
First choice Football Plus (202).
Additional games will be catered for through the following channels
• Variety 1 (206)
• Grandstand (201)
• Premier League (203)
• Variety 2 (207)
• La Liga (204)